Google+ Followers

Friday, April 10, 2015

Feast and Famine

As a transcriptionist, I've always been blessed with an abundance of work. I've seen comments on the internet about other transcriptionists who were not as fortunate, so I knew I was lucky. Over the past few months it was to the point to where the hospital system couldn't accommodate the number of transcriptionists needed to finish the work, and, along with the doctors who were constantly dictating, the TAT (turn around time) was suffering. I knew changes were ahead.

A couple of weeks ago we were notified that hospital was changing to voice recognition. This means the doctors are dictating into the new system and, instead of a human (me!) transcribing the reports, a computer is transcribing them. This type of change usually leads to layoffs as transcriptionists are no longer needed, but the hospital instead chose to transition us into voice recognition editors. Editors take the computer reports and proofread and edit them as needed, and then return them to the doctors. It is a different procedure on a newer system and it doesn't require as much typing, so this was good news. After some anxiety about all the changes, I was looking forward jumping in with both feet.

Well...as it turns out, I haven't had much of a chance, as most of the doctors are now editing their own reports. I know this has come as a huge surprise to the company I contract with, and to the hospital. I'm sure they are currently at a loss as to how to proceed since they don't know if the doctors' enthusiasm for the new system will last.

So, where does this leave me? Right now, I am still working my part-time shift. Most of the time there are "no more files available". A few jobs will trickle in here and there - on the new system and the old. Right now I am still paid an hourly "downtime" when there is no work, so it's just basically staying close by and monitoring the system every 10 minutes. I know this will not last much longer. The hospital will not want to continue to pay us to sit and wait.

But right now, the silence from the powers that be is palpable.

Even before this happened, my husband and I had been praying for direction with both of our careers, and for help in seeing open windows of opportunity. I am starting to think about what I'd like to do going forward if it's not transcription or editing work. At one time I thought about going back into an office setting, and at another I considered a position at our church. But having worked independently at home for almost 13 years has left me lacking in confidence to do anything other than what I'm used to. Starting over at 53 would be daunting, but not impossible with God's help. All the more reason to stay aware of His direction for me.

Just maybe it's the start of something new and better than I could ever imagine...